FAQ

What metals are you using to make the jewelry pieces?


Our jewelry is made from several different metals, which include but are not limited to brass, stainless steel and silver.




How safe are the metals? Any allergy to the skin?


The metals we are using are nickel-free and hypo-allergenic for most people, unless you have an extreme allergy and can only wear solid gold.




Any instruction for wearing? How to avoid any effect on our skin?


As a general rule, avoid wearing your jewelry in the shower, when sleeping and when exercising.




How likely is the color or look of the jewelry may be changed? What can we do to restore the look and make it like a new piece?


Depending on your skin’s type and makeup, brass/steel jewelry may either brighten or acquire a darker, antique patina with repeated wear. While we love the way this looks, you may not. To restore to a brand-new shiny luster, use a commercial brass cleaner like “Brasso”, which is available at many hardware stores. Or you can use toothpaste and an old toothbrush, which will often work. Another old-fashioned trick is to cover the brass with ketchup, wait a few minutes, and then rinse it off. The acid and sugar in the ketchup work to de-tarnish the metal. Just make sure that upon rinsing your brass with water, you dry the piece well to avoid any moisture that can work to tarnish the metal all over again.




How are you sure about the quality of your products? Any Warranty?


Our handmade jewelry is made in our Toronto studio with care, using the high-quality materials. We offer a lifetime warranty against all manufacturing defects and normal wear such as the wearing of metal, stone damage or breakage due to wear, neglect or accidental damage. However, our warranty does not cover damages due to misuse of the products.